Nova Carbon
Questions, answered.
Everything you might want to know before bringing a Nova Carbon home.
How much does the Nova Carbon weigh?
The Nova Carbon weighs approximately 4.8 kg (10.6 lb). That low weight makes it more manageable to lift into a car or over a small threshold.
Is carbon fiber actually strong enough?
The Nova Carbon frame is designed for a rated user weight of up to 150 kg (330 lb) and is backed by a 5-year limited frame warranty. Inspect the frame and locking mechanism before each use.
How does it fold, and will it stand on its own?
Pull the single strap to close the frame in one smooth motion. Folded, it reaches a slim profile and can stand upright on a stable, level surface.
Does it come assembled?
Yes — your Nova Carbon arrives fully assembled and ready to use. Unfold it, adjust the handle height, and you're off.
Can I adjust the handle height?
The handles adjust from 78 cm to 94 cm, so it fits most people comfortably. The seat sits at 60 cm.
Is it suitable for outdoor use?
Absolutely. The 8 inch puncture proof wheels roll smoothly over cobbles, gravel, grass, and thresholds, while the ergonomic loop brakes and parking lock keep you steady on slopes.
What's your return policy and shipping?
Tracked shipping is free when orders open. The 30-day home trial begins on delivery, and eligible returns include a prepaid return label. International duties and taxes are explained before payment.
How do I know whether a rollator is right for me?
Nova Carbon is intended as a walking aid for someone who can stand and walk with support. Ask a qualified healthcare professional whether a rollator is appropriate for your needs and how it should be adjusted.